Effective Date: 5th December 2024
BonafideAI is committed to protecting your privacy and ensuring transparency in how we manage your data. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with applicable laws. By using our website (bonafide-ai.com) and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, and mailing address provided during account registration, purchases, or other interactions with BonafideAI.
• Non-Personal Information: Browser type, IP address, and browsing behavior collected through cookies and similar technologies.
• Mobile Information: Data shared through SMS communications, including opt-in status and consent preferences.
2. How We Use Your Information
BonafideAI uses the information collected for the following purposes:
• To deliver and enhance our services.
• To communicate important updates, marketing promotions, and alerts via email and SMS (with your consent).
• To process transactions and provide personalized customer support.
• To improve website functionality and create a seamless user experience.
3. Sharing of Information
At BonafideAI, we prioritize your privacy. Specifically:
• Mobile Information:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors providing support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• General Information Sharing:
We may share data with trusted partners or service providers solely to facilitate services such as website hosting, payment processing, or customer relationship management. These partners are contractually obligated to protect your information.
4. Your Consent for SMS Communication
By opting into SMS notifications, you agree to receive SMS alerts, updates, and occasional marketing communications. Message frequency varies. Message and data rates may apply.
• To opt out, reply “STOP” to any message received from us.
• For assistance, text “HELP,” email: [email protected], or call us at (650)-629-1188
5. Data Security
We use advanced AI-driven tools and industry-standard security measures to safeguard your personal information. These include encryption, secure servers, and access controls. While we work hard to protect your data, no transmission or storage method is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
BonafideAI uses cookies to:
• Personalize your experience.
• Track usage patterns and gather analytics.
• Deliver relevant advertising and promotional content.
You can disable cookies in your browser settings, though this may impact certain functionalities of our website.
7. Third-Party Links
Our website may include links to third-party websites. BonafideAI is not responsible for the privacy practices or content of these external sites. We encourage you to review their policies before sharing any personal information.
8. Your Rights
You have the right to:
• Access, update, or delete your personal information.
• Withdraw consent for SMS or email communications at any time.
• Lodge complaints with a data protection authority if you believe your privacy rights have been violated.
To exercise these rights, contact us at: [email protected] or (650)-629-1188
9. Updates to This Privacy Policy
BonafideAI reserves the right to update this Privacy Policy as needed. Changes will be reflected on this page with an updated effective date. We recommend checking this policy periodically for updates.
10. Contact Information
If you have questions about this Privacy Policy or need assistance, reach out to us:
Email: [email protected]
Phone: (650)-629-1188
Frequently Asked Questions (FAQs)
Q1: How do I stop receiving SMS messages?
You can unsubscribe at any time by replying “STOP” to any message from us. You’ll receive a confirmation of your opt-out status.
Q2: What types of SMS messages can I expect?
BonafideAI sends updates about your account, service alerts, and occasional marketing communications related to robotics AI and career opportunities.
Q3: Is my information shared with third parties?
No, we do not share your mobile information with third parties for marketing or promotional purposes. Information is shared only with subcontractors for customer service support.
Privacy Policy